Free Tourism Service Course for Local Businesses in Puerto Vallarta

Starting on October 19, Puerto Vallarta will offer a free tourism service course for residents who work with visitors. The course, titled 'Conciencia turística, el cliente difícil y trabajo en equipo e innovación,' will take place in the historic center from 9:00 a.m. to noon through October 23. The sessions are free and will cover topics such as visitor awareness, working with difficult customers, teamwork, and innovation. The course will be held in the office training room at Iturbide 122, a short walk from downtown attractions.

Attendees will learn from Olivia Rodríguez Ruiz, an instructor with the Jalisco Tourism Secretariat, who will also teach a course titled 'Relaciones humanas, cultura turística y calidad en el servicio.' Both courses meet at the same location and date, making it convenient for those who work in the tourism sector to improve their service skills. The registration process is straightforward and requires participants to provide their personal information and CURP number.

Local media sources, including Agencia Jafríco and PVR Online, have reported on the course. Registration is free, and participants should confirm the current listing to avoid any weather-related disruptions. This course aims to enhance the service quality of local businesses, including restaurants and other visitor businesses, by teaching practical skills to improve their interactions with customers.

The course is a valuable resource for those working in the tourism industry, offering them the opportunity to learn and refine their skills. It is a step towards improving the overall customer service experience for visitors, making it more welcoming and professional.