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What's the difference between working at Disney and Universal in Orlando?

What's the difference between working at Disney and Universal in Orlando?
Diensten 5 answers • Andre CastilloAndre Castillo
I've worked at Disney World for a while, but I've heard mixed things about Universal. I've always been a Disney fan, but working at Disney has changed my perspective. I'm curious to know from people who have worked at both - what's the main difference between the two? Do you think Universal treats its employees better?
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4 Answers · 1 reply

Mackenzie •
I've noticed that Universal seems to promote from within more often. For instance, some colleagues have moved from working in a gift shop to senior management roles in finance, which is a challenging career progression at Disney.
Tyler •
Universal has a reputation for being more employee-friendly compared to Disney. If a cast member accidentally bumps into a guest, they may face HR scrutiny and even termination, depending on the guest's reaction. This suggests that Disney prioritizes guest satisfaction over employee well-being.
yarayara •
Universal tends to stand by their employees, whereas Disney seems to prioritize image over employee well-being.
irinaalexeev •
I had a positive experience working at Universal, which was accommodating with my school schedule and offered good benefits. In contrast, my family members who worked at Disney for many years were unhappy, and my dad was laid off after 20 years during the Great Recession. However, Universal quickly hired him and he went on to work there for many years with minimal stress.
Delphine ThibaultDelphine Thibault •
I preferred working at Universal over Disney. One reason was that Universal sold meals to employees at cost, whereas my Disney cafeteria was run by a third-party vendor and charged me over an hour of pay for lunch. Additionally, I found the culture at Universal to be more normal, forgiving, and understanding.
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