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How do I return or exchange shoes I bought online from Amazon that don't fit?

How do I return or exchange shoes I bought online from Amazon that don't fit?
ショッピング 5 answers • katiakatia
I recently bought two pairs of barefoot shoes from Amazon, but they ended up being too tight in both length and width. I think I should have ordered a larger size.
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2 Answers · 3 replies

Maria G •
You can request a return or exchange directly through Amazon, which will send a courier to pick up the item from your home in Panama City. They offer free returns with DHL.
katiakatia OP •
But won't the shipping cost be expensive?
Maria G •
It depends on the shipping cost. If you order over $49, you get free shipping. But if not, you have to pay for shipping. Also, be aware that if the total value is over $70-$75, you'll have to pay import taxes.
Yara •
Now that you mention it, I didn't know Amazon delivered directly to your home.
omar95 •
To avoid this in the future, measure your foot in centimeters and then check the size chart for the shoes to find the corresponding measurement in centimeters.
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