Austrian Post Guide: How to Send and Receive Mail in Austria 2026
Expat Life
Vienna

Austrian Post Guide: How to Send and Receive Mail in Austria 2026

Emma Fischer
Emma Fischer July 26, 2026 3 min read 6

Austrian Post (Österreichische Post AG) provides reliable mail and package services throughout Austria with delivery Monday to Saturday. Standard domestic letters cost €0.95, EU letters €1.95, and international letters €3. Post offices operate Monday-Friday 8am-6pm in cities, with limited Saturday hours. Austria also offers extensive package locker networks and digital mail management services.

Essential guide to using Austrian postal services:

Austrian Post Services Overview

Main services:

  • Standard mail: Letters, postcards, packages delivered Monday-Saturday
  • Express delivery: Next-day delivery across Austria
  • Registered mail: Tracking and proof of delivery
  • Package lockers: 24/7 pickup at 1,700+ locations
  • PO boxes: Available at post offices nationwide
  • Digital services: Online tracking, mail forwarding, address management

Postal Rates 2026

ServiceWeightPrice
Domestic letterUp to 20g€0.95
Domestic letterUp to 50g€1.25
EU letterUp to 20g€1.95
International letterUp to 20g€3.00
Domestic packageUp to 2kg€6.90
Domestic packageUp to 10kg€12.90

Post Office Locations and Hours

Standard hours:

  • Monday-Friday: 8:00-18:00 in cities; 8:00-12:00, 14:00-17:00 in smaller towns
  • Saturday: 9:00-12:00 (major branches only)
  • Sunday: Closed (except Vienna train stations)

Finding post offices: Use Post.at website or mobile app to locate nearest branch with opening hours

Receiving Mail in Austria

Standard delivery:

  • Mail delivered to mailboxes Monday-Saturday
  • Packages too large for mailbox: notification slip left
  • Collect packages at post office with ID within 2 weeks
  • Alternative: Delivered to package lockers if chosen during shipping

Address format:

Name
Street Name Number/Apartment
Postal Code City
AUSTRIA

Example:
Max Mustermann
Hauptstraße 45/12
1010 Wien
AUSTRIA

Package Lockers (Packstationen)

Austria has 1,700+ 24/7 self-service package lockers at convenient locations.

How to use:

  1. Choose package locker as delivery address during checkout
  2. Receive SMS/email notification when package arrives
  3. Visit locker within 7 days
  4. Scan barcode or enter code to retrieve package

Benefits: No waiting for delivery, 24/7 access, no missed deliveries

Sending Packages

At post office:

  1. Take package to counter (no need to pre-package if under 2kg)
  2. Choose service level (standard, express, registered)
  3. Pay and receive tracking number
  4. Standard delivery: 1-3 business days within Austria

Online:

  1. Create shipment at Post.at
  2. Print label at home
  3. Drop package at post office, locker, or schedule pickup
  4. Track online with reference number
household Austria

Frequently Asked Questions

How much does it cost to send a letter in Austria?
Domestic letters up to 20g cost €0.95 within Austria. EU letters cost €1.95, and international letters cost €3.00. Heavier letters (up to 50g) cost €1.25 domestically. Postcards have the same rates as standard letters. These rates apply to standard delivery (1-3 business days).
Does Austrian Post deliver on Saturdays?
Yes, Austrian Post delivers mail and packages Monday through Saturday. There is no Sunday delivery except for special express services. Post office branches have limited Saturday hours (9:00-12:00 at major locations only), and most are closed on Sundays except branches at Vienna's main train stations.
How do I track a package from Austrian Post?
Track packages at Post.at/en/track or via the Austrian Post mobile app using your tracking number (found on receipt). Enter the tracking code to see current status and delivery updates. Registered mail and packages include automatic tracking; standard letters do not unless sent as registered mail.
What happens if I miss a package delivery in Austria?
If you're not home when a package arrives, the delivery person leaves a notification slip (Abholeinladung) in your mailbox. Take this slip and your ID to the indicated post office to collect your package within 2 weeks. After 2 weeks, packages are returned to sender. Alternatively, use package lockers to avoid missed deliveries entirely.
Written by:
Emma Fischer
Emma Fischer
United States From Chicago, United States | Austria Living in Vienna, Austria

I came to Vienna for a semester abroad in 2016. The plan was simple: study, travel, go home. Seven years later, I'm married, fluent in German, and teaching music in the city of Mozart. Sometimes the detours become the destination.

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