What to do about Grab order issues in Siem

What to do about Grab order issues in Siem Reap?

服务 2 周前 5 answers •

I've had a few issues with Grab orders in Siem Reap, including incorrect items and non-existent restaurants. Has anyone else experienced similar problems?

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4 Answers · 1 reply

Sopheak C • 2 周前

I don't have this kind of issue. You can take a photo of the incorrect order and report it to Grab. I usually make sure to check if an item is out of stock and ask the driver to call the restaurant for a replacement or to cancel my order.

Laura F OP • 2 周前

I had to do this, it's irritating. They didn't even call to ask if I wanted a replacement or to cancel the order, they just delivered the wrong items.

Gijs Visser • 2 周前

If you're not satisfied with your Grab transaction, you can contact their customer service and they'll process a refund for you.

hyeon44 • 2 周前

I've had some errors with Grab orders, but it's not a major issue. Sometimes they don't accept the order or they fix it on their own. I've been using Grab daily for almost a year now.

olivia • 2 周前

I would avoid using E Mart for online orders. They had bugs in my last order of Jasmine rice. They seem to have poor quality control. Stick with well-known businesses like Lucky Supermart or Big C.

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What to do about Grab order issues in Siem Reap?

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