How to report REM train issues?

Transporte há 2d 3 answers • Etienne T

I've been experiencing issues with the REM train service in Montreal, including delays and overcrowding. I'm frustrated that the service is not living up to its promises and I want to know how to report this to the relevant authorities.

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3 Answers

Nienke Van Leeuwen • há 2d

The REM service is now operated by private companies, so their priority is to make a profit, not to provide a good service to the population. This is why you're experiencing delays and overcrowding.

Francesco Z • há 2d

The problem is that public transportation is not a public service anymore. This is what happens when you privatize something that should be for the benefit of everyone.

pieter • há 2d

There was a technical issue that caused a network-wide interruption at 3:15 PM, which led to a gradual restart of the system and a subsequent slowdown of the service. This explains the overcrowding and delays you experienced.

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How to report REM train issues?