Leadership styles to avoid when working globally
Globalization is not new to business, and has advanced considerably over the past two decades due to evolutions in technology and quick, cheap transportation. Working globally greatly complicates managerial functions, with huge implications for leadership styles as employers must consider the diverse backgrounds of employees. Cultural and social differences must be understood to avoid viewing actions as incorrect or unacceptable, whether youâre middle management or a budding entrepreneur.
There are numerous leadership traits that should be avoided to ensure organizations have the greatest chance of success. Cultural awareness can ease the difficulties leaders face when transitioning to global leadership. Here are three leadership traits to avoid when working abroad.
- Dismissing cultural differences
- Ignoring business etiquette
- Refusing to change
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Dismissing cultural differences
One of the biggest challenges for leaders in global organizations who manage cross-cultural teams is understanding intercultural differences. Leaders should steer clear of assuming that culturally diverse individuals will operate identically to them. In reality, they wonât always respond in a predictable manner according to your perspective.
For example, understanding how different people perceive authority is crucial. In some cultures, particularly in the United States and western European countries, if a team member challenges a managerial decision, itâs considered acceptable behavior. Conversely, staff challenge their superiors infrequently in many Asian countries. Asking for feedback from the former group of employees is likely to elicit more response than asking the latter group. Cultural awareness can help leaders learn how to best to address such challenges, then communicate and manage culturally different teams effectively.
Ignoring business etiquette
Even in relatively small geographic areas such as Europe, business practices, customs, and leadership styles differ significantly. This is particularly noticeable when comparing northern and southern Europe. As a general rule, building personal relationships is important to solidify business between people in southern Europe; this includes countries such as Greece, Italy, and Spain. It is not as relevant in northern European countries, however.
While many northern European countries might consider having a lunch meeting in the office and order in sandwiches, most southern Europeans may consider it more appropriate to have the meeting at a restaurant. The impression drawn from either approach could affect the success of the meeting; some northern Europeans might view such an approach by their southern neighbors as lazy or southern professionals view northerners as uncaring.
Leaders must pay attention to how international partners do business to improve their chances of success.
Refusing to change
Closed-minded leadership styles will cause failure in global business. Following a âmy way or the highwayâ mantra with a team is hugely damaging in many parts of the world. Different nationalities think in different ways; being open to a multicultural teamâs perspectives is advantageous. It can be especially useful for encouraging innovative working methods and can provide competitive advantages, especially while working at a startup.
Applying the same managerial approach to all situations will not produce success. Global organizations must develop local approaches (e.g., leadership, marketing, sales techniques) to suit partner countries and regions uniquely. Understanding and harnessing those needs leads to more effective, and critically, more profitable business.
Ultimately, globally successful leaders are those who are willing to understand the complexities of international commerce, learn, and adapt.
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